Ticketmaster quietly raised other fees after US crackdown on hidden charges
Documents obtained by Guardian show company increased different fees to ‘offset revenue loss’ from FTC rule changeFollowing a wave of regulations banning the surprise fees that appear at the end of a transaction, Ticketmaster stopped charging the extra few dollars it added to each order at...
<p>Documents obtained by Guardian show company increased different fees to ‘offset revenue loss’ from FTC rule change</p><p>Following a wave of regulations banning the surprise fees that appear at the end of a transaction, Ticketmaster stopped charging the extra few dollars it added to each order at checkout. Typically shared with the venue, the order processing fee was a boon to a global platform that sells hundreds of millions of tickets a year.</p><p>But documents obtained by the Guardian show that while Ticketmaster eliminated this fee to comply with the rules, the company simply raised the cost of different fees in a number of its venues to ensure it didn’t lose money.</p> <a href="https://www.theguardian.com/business/2026/mar/26/ticketmaster-fees-hidden-charges">Continue reading...</a>
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