BT loses more than 200,000 broadband customers as profits slump
Third-quarter figures reveal 57% fall in profits and firm expects to lose 850,000 broadband users in full financial yearBusiness live – latest updatesBT lost more than 200,000 broadband customers in the last three months of 2025 and profits fell sharply, mainly linked to its shared ownership of...
<p>Third-quarter figures reveal 57% fall in profits and firm expects to lose 850,000 broadband users in full financial year</p><ul><li><p><a href="https://www.theguardian.com/business/live/2026/feb/05/bank-of-england-interest-rates-european-central-bank-inflation-stock-markets-business-live-news-updates">Business live – latest updates</a></p></li></ul><p>BT lost more than 200,000 broadband customers in the last three months of 2025 and profits fell sharply, mainly linked to its shared ownership of the pay TV broadcaster TNT Sports.</p><p>The telecoms company said that in the third quarter of its financial year, 210,000 customers left Openreach, its wholesale broadband network, and that it expected to lose a total of 850,000 broadband customers in its full financial year. That was down from previous guidance of 900,000.</p> <a href="https://www.theguardian.com/business/2026/feb/05/bt-loses-more-than-200000-broadband-customers-profits-slump">Continue reading...</a>
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