Services Australia has not applied child support law properly and some parents are owed money, report finds

Ombudsman says agency knew for years that part of its child support processing not in line with lawGet our breaking news email, free app or daily news podcastServices Australia knew its internal practices relating to child support payments conflict with the law but did nothing about it for six...

<p>Ombudsman says agency knew for years that part of its child support processing not in line with law</p><ul><li><p>Get our <a href="https://www.theguardian.com/email-newsletters?CMP=cvau_sfl">breaking news email</a>, <a href="https://app.adjust.com/w4u7jx3">free app</a> or <a href="https://www.theguardian.com/australia-news/series/full-story?CMP=cvau_sfl">daily news podcast</a></p></li></ul><p>Services Australia knew its internal practices relating to child support payments conflict with the law but did nothing about it for six years, a report from the commonwealth ombudsman has found.</p><p>In 2019, the agency identified that its child support practice that stipulated that parents with less than 35% care of a child do not receive financial support was not aligned with the law.</p> <a href="https://www.theguardian.com/australia-news/2026/jan/27/services-australia-has-not-applied-child-support-law-properly-and-some-parents-are-owed-money-report-finds">Continue reading...</a>
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